Job Advertisement: Social Media and Marketing Assistant

Company: Call Pal & Gray Offices

Location: Gray Office Park, Headford Road

Job Type: Full-time

Are you a highly creative, innovative, and adaptable marketing storyteller? Do you thrive in the fast-paced world of social media and digital marketing? If so, Call Pal and Gray Offices have the perfect opportunity for you!

About Us:

At Call Pal and Gray Offices, we pride ourselves on delivering exceptional service and creating a friendly and dynamic work environment. Our brands are growing, and we are looking for a talented Social Media and Marketing Assistant to join our team and help us reach new heights.

Gray Offices offers premium office spaces in three prime locations: just 2 minutes from Galway City Centre, in the heart of Eyre Square, and at the historic Red Church in Limerick City.

Call Pal is our expert call answering team, providing comprehensive customer service management, from handling calls and messages to offering short-term cover and overflow services.

Role Overview:

As our Social Media and Marketing Assistant, you will be a digital native who intuitively understands the language and nuances of different social channels. You are in tune with trends and tactics as they evolve across platforms. You will need to be self-motivated, organized, and able to adapt quickly to the ever-changing requirements of our brands. The successful candidate will be a creative thinker who brings original ideas and innovative treatments to all platforms and has demonstrated skills in producing, shooting, and editing content with a social-first mindset.

Key Responsibilities:

Social Media Management:

• Develop, implement, and manage social media strategies for both companies.
• Create, curate, and schedule engaging content across various platforms (Instagram, LinkedIn, TikTok, etc.).
• Monitor social media channels for trends, engagement, and feedback, responding appropriately to audience interactions.
• Analyse social media metrics and adjust strategies to optimize performance and engagement.
• Identify opportunities for new channels, types of content, and formats.
• Maintain the voice and tone of both Gray Offices and Call Pal brand channels.
• Help build the brand’s social media presence and community.

Content Creation:

• Design visually appealing graphics for social media posts using graphic design tools.
• Edit images and videos to produce high-quality content that aligns with brand aesthetics.
• Assist in the development of marketing campaigns and promotional materials.

Collaboration and Coordination:

• Work closely with the sales and marketing teams of both companies to ensure cohesive brand messaging.
• Coordinate with other departments to gather content and information for social media.
• Stay updated with the latest trends in social media and digital marketing.
• Manage projects from brief to delivery, coordinating with stakeholders, producing, editing, posting, and reporting.
• Assist in the day-to-day management of marketing activities, working alongside the Head of Digital. Updating the CMS (WordPress), creating and managing paid social and search (Google) ads.
• Provide assistance with event management tasks.

What You’ll Bring:

• Education: Degree in Marketing, Communications, Design, Media, or in a similar field is desirable but not essential.
• Proven experience in social media management and content creation.
• Strong understanding of various social media platforms and their respective audiences.
• Proficiency in Canva and video editing tools.
• Excellent communication and organizational skills.
• Ability to work both independently and collaboratively in a team environment.
• A passion for staying up to date with digital marketing trends and best practices.

Why Join Us?

We hire talented and passionate people from a variety of backgrounds because we want our employees to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply!

How to Apply:

Interested candidates are invited to send their CV and a brief cover letter explaining why you would be a great fit for this role to hr@callpal.ie.

Deadline for Applications: 02/08/2024

Equal Opportunity Employer:

Call Pal and Gray Offices are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.